Privacy Policy

Information We Collect

Look, we're not in the business of hoarding data. We only collect what helps us provide better educational content and respond to your inquiries effectively. Here's what that includes:

Personal Information You Provide

• Name and contact details when you reach out through our contact form
• Email addresses if you subscribe to our educational updates
• Any information you choose to include in messages or inquiries
• Feedback or comments you submit through our website

Automatically Collected Information

• Browser type and version for compatibility purposes
• Device information to ensure our site displays properly
• IP addresses for security and geographic understanding
• Pages visited and time spent on our educational resources
• Referral sources to understand how people find us

How We Use Your Information

Every piece of information serves a purpose. We're not just collecting data for the sake of it—here's exactly what we do with it:

1. Respond to your inquiries and provide the educational information you requested
2. Send relevant updates about investment fundamentals content if you've opted in
3. Improve our website functionality based on how people interact with our content
4. Maintain security and prevent fraudulent activities
5. Comply with legal obligations under Australian law
6. Analyse trends to create more helpful educational resources

We won't sell your information to third parties. That's not our business model, and honestly, it goes against everything we stand for as an educational resource.

Australian Privacy Principles Compliance

As an Australian business, we adhere to the Australian Privacy Principles set out in the Privacy Act 1988. This means we're committed to handling your personal information with care and transparency.

Data Storage and Security

Your information is stored on secure servers located in Australia. We use industry-standard security measures including encryption, firewalls, and secure socket layer technology to protect your data.

That said—and this is important—no system is completely foolproof. While we take reasonable precautions, we can't guarantee absolute security. We do, however, monitor for vulnerabilities and update our security measures regularly.

How Long We Keep Your Data

• Contact form submissions: retained for 24 months after last contact
• Email subscriptions: until you unsubscribe or request deletion
• Website analytics: aggregated data kept indefinitely, individual data for 18 months
• Legal or accounting records: as required by Australian law (typically 7 years)

Your Rights and Choices

Under Australian privacy law, you have significant control over your personal information. These aren't just theoretical rights—we've built processes to make them practical and accessible.

To exercise any of these rights, email [email protected] with your request. We'll verify your identity and respond within a reasonable timeframe.

Third-Party Services and Disclosure

We work with a limited number of trusted service providers who help us operate our website and deliver our educational content. These might include:

• Web hosting providers for site infrastructure
• Email service providers for communications
• Analytics services to understand site usage
• Payment processors if you purchase any materials

All third parties are bound by confidentiality agreements and are prohibited from using your information for their own purposes. We only share what's necessary for them to provide their specific service.

International Data Transfers

While our primary operations and data storage are in Australia, some of our service providers may process data internationally. When this happens, we ensure appropriate safeguards are in place through contractual obligations and compliance with cross-border data transfer requirements under Australian law.

Any international transfers are conducted with providers in countries with adequate data protection laws or through mechanisms that provide equivalent protection to Australian standards.

Children's Privacy

Our educational content about investment fundamentals is designed for adults. We don't knowingly collect information from individuals under 18 years of age. If you're under 18, please have a parent or guardian review this policy and contact us on your behalf.

If we discover we've inadvertently collected information from someone under 18, we'll delete it promptly unless we're required by law to retain it.

Changes to This Policy

Privacy practices evolve, and so might this policy. When we make significant changes, we'll update the "Last Updated" date at the top and notify you through our website or email if you're subscribed.

We encourage you to review this policy periodically. Continued use of our website after changes indicates your acceptance of the updated policy. If you disagree with changes, you can request deletion of your information and discontinue using our services.

Contact and Complaints Process

If you have concerns about how we handle your information, we want to hear from you. Our complaints process is straightforward:

1. Send a detailed description of your concern to [email protected]
2. We'll acknowledge receipt within 3 business days
3. We'll investigate and provide a substantive response within 30 days
4. If you're not satisfied, we'll explain your right to contact the Office of the Australian Information Commissioner

The Office of the Australian Information Commissioner can be reached at:

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Mail: GPO Box 5218, Sydney NSW 2001